olxroto Platform Privacy Notice

This page describes what we collect when you use olxroto and how we keep that data protected. We treat your personal information with care—your identity, payment details, betting history, and communication with our support team are stored securely and used only for the purposes outlined below.

We collect data to operate olxroto, verify your identity, process deposits and withdrawals, detect fraud, and respond to support requests. We do not sell your data to third parties for marketing. We do not track you across unrelated websites. Our data handling is transparent; this policy explains exactly what we do.

If you have questions about our privacy practices or want to exercise your data rights, contact our support team through the Help menu on your account or email the address provided at the end of this notice.

What We Collect

When you sign up for olxroto, we collect your full name, date of birth, email address, and phone number. These details allow us to create your account and verify your identity later when you request a withdrawal.

We collect betting activity—which markets you access, which bets you place, outcomes, and winnings or losses. This data helps us understand user behaviour and detect suspicious patterns (e.g. coordinated bets that suggest fraud). We also log your login times and devices to protect your account from unauthorized access.

When you contact our support team, we store your messages, any documents you submit (e.g. ID photos for KYC verification), and our responses. These records allow us to resolve disputes and maintain a history of your account issues.

Personal Data

Name, date of birth, email, phone number, address (for KYC), government ID number.

Financial Data

Deposit and withdrawal amounts, payment method (tokenized), transaction dates, account balance history.

Betting Data

Markets accessed, bets placed, results, winnings, losses, game activity on live-dealer tables or slots.

Device & Location Data

IP address, device type, browser type, approximate location (for fraud detection and account security).

Support Data

Emails, chat messages, uploaded documents, support tickets, and correspondence history.

How We Use Your Data

We use your data for these core purposes:

• Account operation: Creating and maintaining your olxroto account, processing deposits and withdrawals, calculating balances.
• Verification: Confirming your identity via KYC verification before your first withdrawal, and re-verifying when needed for security.
• Fraud detection: Analysing betting patterns, payment flows, and account behaviour to identify suspicious activity or money-laundering risk.
• Legal compliance: Reporting to financial regulators and law-enforcement when required, and maintaining records for audit purposes.
• Customer support: Responding to your inquiries, resolving disputes, and investigating account issues.
• Security: Protecting your account from unauthorized access, detecting compromised passwords, and preventing duplicate accounts.
• Improvement: Analysing aggregate, non-identifying data to improve olxroto's features and user experience (e.g. which payment methods are most popular in Jakarta, Surabaya, or Bandung).

We do not use your data to profile you politically, send you unsolicited marketing, or track your activity on other websites. If we contact you, it is for account-related matters—password resets, KYC updates, suspension notices, or responses to support tickets you initiated.

Your data is a trust asset on olxroto—we store it securely, use it only for stated purposes, and never sell it to advertisers or brokers.

Data Retention and Storage

We retain your personal data as long as your olxroto account is active, and for 7 years after account closure to comply with financial anti-money-laundering regulations. During this retention period, data is stored in encrypted databases with restricted access. After the retention period, we securely delete your data unless legal obligations require us to retain it longer.

Our servers are located in multiple jurisdictions. Some data may be stored outside your country of residence. This is necessary for platform reliability and backup purposes. Regardless of server location, we apply the same encryption and security standards globally.

Third-Party Data Processors

We share data with third parties only when necessary to operate olxroto. These processors include:

• Payment providers: DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and banks (mobile banking, local payment, online payment, e-wallet) receive transaction details to process deposits and withdrawals.
• Identity verification services: External KYC providers verify your documents and cross-check against fraud databases.
• Hosting providers: Cloud infrastructure companies host our servers and databases.
• Law enforcement: We report suspected fraud, money laundering, or illegal activity to relevant authorities when required by law.

All third-party processors sign contracts requiring them to protect your data with the same standards we use. We do not allow them to use your data for their own marketing or purposes outside the scope of the service they provide to us.

Your Rights on olxroto

Depending on your jurisdiction, you may have the right to:

• Access your data: Request a copy of all personal data we hold about you.
• Correct your data: Ask us to fix inaccurate information in your account.
• Delete your data: Request deletion of your data, subject to legal retention requirements.
• Export your data: Receive your data in a standard, portable format.
• Withdraw consent: Stop us from processing your data for non-essential purposes (e.g. analytics).

To exercise these rights, contact our support team. We respond to data requests within 30 days. If you are unhappy with our response, you may escalate your complaint to your local data protection authority.

Cookies and Tracking

We use cookies to maintain your login session, remember your preferences, and detect fraud. Cookies are small text files stored on your device that identify you to our servers. You can disable cookies in your browser settings, but this may affect olxroto's functionality.

We do not use cookies to track you on third-party websites. We do not partner with advertising networks. Analytics cookies on olxroto are used only to understand aggregate user behaviour—not to profile individuals for marketing.

Security Measures

We protect your data using encryption (TLS 1.3 for all connections), secure password hashing, access controls, and regular security audits. Employees access your data only when necessary and under strict confidentiality agreements. We do not log or store your plaintext password; even our team cannot retrieve it. If you forget your password, we send a reset link to your email; you then set a new password directly.

Changes to This Policy

We may update this privacy policy to reflect legal changes or improvements to our practices. Material changes are communicated via email at least 30 days in advance. Your continued use of olxroto after changes take effect constitutes acceptance of the updated policy.

Contact olxroto

If you have questions about our privacy practices, want to access or delete your data, or wish to lodge a complaint, contact our data protection team through the Help menu in your olxroto account. We respond to all inquiries within 14 business days. You can also reach out during major holidays like Idul Fitri or Idul Adha; response times may be longer during these periods, but your inquiry will be addressed upon our return.

Last updated: 30 May 2026

We take your privacy seriously. If you believe your data has been mishandled or if you have detected unauthorized access to your olxroto account, notify us immediately so we can investigate and protect your information.